Frequently Asked Questions

Is this a real therapist?

No, CalmMind is an AI chatbot designed to provide emotional support and a listening ear. It is not a replacement for professional mental health services, therapy, or crisis intervention. If you're experiencing a mental health crisis or need professional help, please contact a licensed therapist or crisis hotline.

What happens with my data?

Your privacy is important to us. Conversations with CalmMind are designed to be anonymous and private. We do not share your personal information or conversation content with third parties. For more details, please review our Privacy Policy.

Can CalmMind diagnose mental health conditions?

No, CalmMind cannot and will not provide diagnoses, medical advice, or treatment recommendations. It is designed to offer emotional support and a safe space to express feelings, not to replace professional mental health care.

What should I do in a crisis?

If you're experiencing a mental health crisis or having thoughts of self-harm, please contact emergency services (911) or a crisis hotline immediately. CalmMind is not equipped to handle crisis situations and should not be used as a substitute for emergency mental health services.

Safety Guidelines

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No Diagnoses

CalmMind does not provide medical or mental health diagnoses. Always consult with licensed professionals for diagnostic information.

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No Crisis Response

This AI is not designed for crisis situations. If you're in immediate danger or experiencing a mental health emergency, contact emergency services or a crisis hotline.

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Anonymous Use

Your conversations are anonymous. We don't require personal information, and your identity remains private.

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Supportive Listening

CalmMind is designed to listen, provide empathy, and offer supportive responses. It complements but does not replace professional mental health care.

External Mental Health Resources

If you need additional support, here are some helpful resources:

Crisis Text Line

Text HOME to 741741 for 24/7 crisis support

Visit Website

988 Suicide & Crisis Lifeline

Call or text 988 for free, confidential support 24/7

Visit Website

National Alliance on Mental Illness (NAMI)

Information, support, and resources for mental health

Visit Website

Find a Therapist

Psychology Today directory to find licensed therapists

Visit Website